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NOW BOOKING UNTIL 16 FEBRUARY 2025


Find out ticketing information for Stranger Things: The First Shadow including how to get them, booking details and performance schedule.

BOOK ONLINE

Tickets are now available for performances up to 16 February 2025. Don’t miss out and book your Stranger Things: The First Shadow tickets now. 

TICKETS & HOTEL PACKAGE

Find out more about hotel and ticket packages with Holiday Extras. Book your package now. 

Group Bookings

Groups of 10+. Band A reduced to £75 and Band B to £50. Valid Tuesday to Thursday evenings and Friday matinees from 4th March to 23rd May 2025. Full price group bookings also available for weekend and peak performances. Accelerator rate for for advance group bookings as well as Education rates also available. 

PERFORMANCE SCHEDULE

Tickets are now currently available for performances up to 16 February 2025.
Please note the performance schedule during Christmas time will differ. For full details see the FAQs below.

Standard Performance Schedule

Mon Tue Wed Thu Fri Sat Sun
        1.00pm 1.00pm 3.00pm
  7.00pm 7.00pm 7.00pm 7.00pm 7.00pm  
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Please note performance timings during the Christmas period may differ.
PHOENIX THEATRE

WHAT TICKETING THINGS YOU NEED TO KNOW

CLICK THE TABS TO FIND THE ANSWERS

Tickets

Tickets are now on sale for the production. Simply click the BOOK NOW button to book your tickets online through ATG Tickets. 

You are able to purchase your ticket through the usual debit/credit card methods as well as Apple Pay, Google Pay and PayPal. You can also redeem ATG Gift Vouchers and Theatre Tokens. If you are redeeming Theatre Tokens, click here for more details.

A £3.80 transaction charge is applicable.

The best number to call with phone enquiries is 0333 009 6690.

We advise all our priority customers to access the booking system via the link that will be sent over email to them. We always recommend customers do not purchase tickets through third party vendors.

All tickets will be emailed to the email address that you register during the booking process. Tickets will be sent to you 48 hours prior to the performance and not before. 

Tickets are available for group purchase via Groupline. You are able to view these exclusive group rates and book through on the Groupline website. 

There are no family group prices for the show. Tickets are only available individually.

Yes, in order to ensure everyone has fair access to tickets, you can purchase a maximum of 6 tickets.

Accessibility

The Phoenix Theatre accessible entrance is at the side of the building on Flitcroft Street. This gives step-free access from street level to Row A of the Dress Circle (high numbers side), Box C and the accessible toilet. There is no on-site parking available. Phoenix Street, in front of the Main Entrance, is suitable for drop-off and taxis can be hailed from Charing Cross Road.

We are looking forward to presenting Captioned, Audio Described and BSL performances for Stranger Things: The First Shadow on the following dates:

Saturday 17 August 2024 13:00 – British Sign Language Interpreted (BSL)

Sunday 18 August 2024 15:00 – Audio Described

Saturday 24 August 2024 13:00 – Captioned

For further information, you can contact ATG Tickets Access Team here.  

To book online please join our Access Scheme in advance. You can find the information you need on the ATG Tickets website. When you visit the seat map you will find the available accessible seats for each performance and essential companion tickets where applicable. We also have a helpful guide to booking accessible seats online

To book accessible seats by phone please call the ATG Tickets Accessibility line on 033 009 5399. The ATG Tickets Team are available from 9am to 8pm Monday to Sunday; Bank holidays may vary. 

You can also book by phone on 0800 912 6971 or in person at the Box Office at the Phoenix Theatre located on Phoenix Street, just inside the Phoenix Theatre Main Entrance, on the left-hand side of the foyer. 

Please note we ask for proof of eligibility for free Essential Companion tickets and this scheme is managed by Nimbus Disability on our behalf. Full details of the scheme and how to register are available on the ATG Tickets Website

You can also contact ATG’s Access Team here

Accessibility information is available from the Phoenix Theatre web page.

There is further information available on a number of accessibility topics in the Accessibility section of our website.