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SHOWS BEGINNING 17 NOVEMBER 2023


Find out ticketing information for Stranger Things: The First Shadow including how to get them, booking details and performance schedule.

TICKETS NOW ON SALE

Tickets are now available from 17 November 2023 to 25 August 2024. Don’t miss out and book your Stranger Things: The First Shadow tickets now. 

TICKETS & HOTEL PACKAGE

Find out more about hotel and ticket packages with Holiday Extras. Book your package now. 

PERFORMANCE SCHEDULE

Tickets are now currently available for performances from 17 November 2023.
Please note the performance schedule during Christmas time will differ. For full details see the FAQs below.

Standard Performance Schedule

Mon Tue Wed Thu Fri Sat Sun
        1.00pm 1.00pm 3.00pm
  7.00pm 7.00pm 7.00pm 7.00pm 7.00pm  
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Please note performances during the preview period from 17 November – 13 December 2023 timings differ with evening performances starting at 7.30pm.

What are shadow seats?

These shadow seats can’t be found on the main booking page. They exist in another dimension, and the only way to secure them is when the portal opens up via the weekly lottery in the TodayTix App. 

Find out more
shadow seats
PHOENIX THEATRE

WHAT TICKETING THINGS YOU NEED TO KNOW

CLICK THE TABS TO FIND THE ANSWERS

Tickets

Tickets are now on sale for the production. Simply click the BOOK NOW button to book your tickets online through ATG Tickets. 

You are able to purchase your ticket through the usual debit/credit card methods as well as Apple Pay, Google Pay and PayPal. You can also redeem ATG Gift Vouchers and Theatre Tokens. If you are redeeming Theatre Tokens, click here for more details.

Previews are  public performances of the show that take place before its official opening. The purpose of the preview is to allow the creative team time to identify small changes and opportunities for improvements or adjustments that are best identified with a live audience.

A £3.80 transaction charge is applicable.

The best number to call with phone enquiries is 0333 009 6690.

We advise all our priority customers to access the booking system via the link that will be sent over email to them. We always recommend customers do not purchase tickets through third party vendors.

All tickets will be emailed to the email address that you register during the booking process. Tickets will be sent to you 48 hours prior to the performance and not before. 

Tickets are available for group purchase via Groupline. You are able to view these exclusive group rates and book through on the Groupline website. 

There are no family group prices for the show. Tickets are only available individually.

Yes, in order to ensure everyone has fair access to tickets, you can purchase a maximum of 6 tickets.

Yes there is! Weekly you can win up to 2 x £19.59 tickets for performances the following week and could include the front row. Download the TodayTix App to to enter. Find out more on our Shadow Seats page

Accessibility

The Phoenix Theatre accessible entrance is at the side of the building on Flitcroft Street. This gives step-free access from street level to Row A of the Dress Circle (high numbers side), Box C and the accessible toilet. There is no on-site parking available. Phoenix Street, in front of the Main Entrance, is suitable for drop-off and taxis can be hailed from Charing Cross Road.

We are looking forward to presenting Captioned, Audio Described and BSL performances for Stranger Things: The First Shadow on the following dates:

Saturday 10 February 2024 13:00 – Audio Described

Saturday 17 February 2024 13:00 – Captioned

Saturday 24 February 2024 13:00 – British Sign Language Interpreted (BSL)

For further information, you can contact ATG Tickets Access Team here.  

To book online please join our Access Scheme in advance. You can find the information you need on the ATG Tickets website. When you visit the seat map you will find the available accessible seats for each performance and essential companion tickets where applicable. We also have a helpful guide to booking accessible seats online

To book accessible seats by phone please call the ATG Tickets Accessibility line on 033 009 5399. The ATG Tickets Team are available from 9am to 8pm Monday to Sunday; Bank holidays may vary. 

You can also book by phone on 0800 912 6971 or in person at the Box Office at the Phoenix Theatre located on Phoenix Street, just inside the Phoenix Theatre Main Entrance, on the left-hand side of the foyer. 

Please note we ask for proof of eligibility for free Essential Companion tickets and this scheme is managed by Nimbus Disability on our behalf. Full details of the scheme and how to register are available on the ATG Tickets Website

You can also contact ATG’s Access Team here

Accessibility information is available from the Phoenix Theatre web page.

There is further information available on a number of accessibility topics in the Accessibility section of our website.